Do you enjoy helping people and building trusting relationships every day? At Harnois Énergies, we are looking for someone who is committed, organized, attentive, and ready to provide warm, high‑quality customer service. Join our team as a Customer Service Advisor.

At Harnois Energies, that's truly us! 

Your mission

Under the supervision of the Coordinator, you will be at the heart of customer service. You will answer calls, enter orders, follow up on deliveries, and ensure the daily satisfaction of our customers.

Your main responsibilities as a Customer Service Advisor:

• Answer incoming calls and process orders in the system;
• Update customer files and manage new account openings;
• Support customers with the payment portal, handle pickup requests, and provide assistance to representatives and dispatch;
• Follow up on deliveries, requests, and complaints to ensure customer satisfaction.

We offer great benefits for Customer Service Advisor:

• A competitive vacation program;
• A full range of benefits: group RRSP, group insurance, corporate discounts, etc.;
• An employee and family assistance program;
• A Health & Wellness committee, including access to a gym;
• Plenty of social activities organized by the company and our Fun Squad!

Do you have what it takes to be our next Customer Service Advisor?

• You have at least two years of experience in a similar position;
• You are autonomous, courteous, and have good judgment;
• You have strong communication and customer‑service skills;
• You are proficient with Microsoft Office;
• You have good knowledge of French and English, both spoken and written (English is required to communicate with our English‑speaking clientele).

Apply now on our career site for the Customer Service Advisor: position and join our team in delivering an exceptional customer experience!

A business that invests in its employees, that's truly us. Harnois Energies.

Please note that the masculine form is used without discrimination and solely to simplify the text.