Do you enjoy helping, guiding, and finding solutions that have a concrete impact every day? As an Advisor – Retail Network Expertise Center, you will support more than 500 retailers across 8 Canadian provinces. You will become the go‑to person for our site operators and internal teams when they need reliable, clear, and professional support.

Within a dynamic and rapidly evolving expertise center, you will handle first‑line requests, ensure diligent follow‑ups, collaborate with multiple partners and suppliers, and contribute to improving our internal tools and practices. Whether by phone, in writing, or during on‑site visits, you will have a direct impact on the experience of our retailers.

This position is ideal if you enjoy analyzing, learning, collaborating, and growing in an environment where each interaction helps you develop your expertise and strengthen the efficiency of our retail network. 

Harnois Énergies, That’s truly us!

 

Your future responsibilities as an Advisor – Retail Network Expertise Center:

• Provide comprehensive support to site operators and employees by responding to calls and emails coming into the Expertise Center, taking charge of requests, offering guidance, and ensuring proper follow‑up with the right teams; 
• Coordinate various changes within the retail network and effectively manage communications and updates with external suppliers; 
• Build and maintain a long‑lasting relationship of trust with site operators; 
• Contribute to the continuous improvement of internal processes and the optimization of customer experience through various projects and initiatives.

 

We offer great benefits for you as an Advisor – Retail Network Expertise Center:

• A comprehensive benefits package: group RRSP, group insurance, corporate discounts, etc.; 
• A fuel discount card;
• A competitive vacation program; 
• A Health and Wellness program with an on‑site gym; 
• An on‑site kitchen with prepared meals offered at a great price; 
• Social activities organized by the company; 
• A newly renovated workspace with a friendly atmosphere!

 

To succeed, you need:

• Strong communication skills; 
• Good time and priority management; 
• Proficiency with Microsoft Office tools; 
• Bilingualism, in order to communicate with our French‑speaking teams.

 

To become an Advisor – Retail Network Expertise Center at Harnois Énergies, you can apply directly on our career site or send your application to mariepiersimard@harnoisenergies.com!

 

A company that invests in its employees, that’s truly us. Harnois Énergies. 

*The posted job title may differ from the internal title to reflect one commonly used in the market.