Are you passionate about writing, information structuring and knowledge sharing? Do you enjoy collaborating with subject matter experts to transform their expertise into clear, accessible and user-friendly documentation?

Join our team as a Technical Documentation Specialist!

What you will accomplish as a Technical Documentation Specialist

Reporting to the Training and Skills Development team, you will be responsible for documenting, structuring and maintaining the organization’s operational knowledge. You will collaborate with various departments to create procedures, operational guides, work instructions and reference tools that support efficiency, training and knowledge retention.

What your day-to-day will look like as a Technical Documentation Specialist:

• Gather and document operational knowledge in collaboration with subject matter experts;
• Write, structure and maintain procedures, SOPs, operational guides, work instructions and FAQs;
• Standardize documentation and adapt content to different audiences;
• Organize and manage documentation in SharePoint to ensure accessibility, consistency and quality;
• Contribute to document governance and electronic document management (EDM);
• Identify improvement opportunities and optimize documented processes;
• Support teams in the use, updating and transfer of knowledge;
• Collaborate with operational teams, Training, IT and other stakeholders on various projects.

Why join our team as a Technical Documentation Specialist?

• Competitive vacation program;
• A comprehensive benefits package: group RRSP, group insurance, employee discounts and more;
• A strategic role that directly contributes to operational efficiency and knowledge sharing;
• A hybrid work policy that promotes work-life balance;
• A Health and Wellness program with access to an on-site gym;
• Great coffee at the office (never underestimate the power of a GOOD cup of coffee in the morning!);
• Social activities organized by the company and our Fun Squad;
• Above all, the opportunity to work with a great team!

Are you our next Technical Documentation Specialist?

• You have a diploma or degree in technical writing, communications, information management or a related field;
• You have a minimum of 3 years of experience in professional writing, technical writing or operational documentation;
• You have experience developing procedures, operational guides and work instructions;
• You are proficient with documentation and document management tools, including Word and SharePoint;
• You are bilingual in French and English to write and translate documentation;
• You have excellent communication, simplification and synthesis skills;
• You demonstrate rigor, autonomy, initiative and strong organizational skills;
• You are comfortable collaborating with various stakeholders and managing multiple projects simultaneously.

 

Become our next Technical Documentation Specialist and help preserve, structure and evolve our organization’s knowledge!

A business that invests in its employees, that's truly us. Harnois Energies.

 

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